FAQs

Where do I upload my Mental Health Care Plan (MHCP)?

After booking an appointment through the client portal, you’ll receive a confirmation email. This email will include an intake form, where you can conveniently upload your Mental Health Care Plan (MHCP).

How many sessions do I get with my MHCP?

You are entitled to 10 Medicare-covered sessions per calendar year.

Do I have to pay once I’ve used all 10-sessions?

After your 10 Medicare-covered sessions are used, each subsequent session will be $170, not covered by Medicare. At the start of each calendar year, you’ll be eligible for another 10 Medicare-covered sessions.

How do I book an appointment?

To book an appointment, please use our client portal. Once you create an account, you can easily book, cancel, and reschedule appointments all in one convenient place.

Do I need a MHCP to book my first appointment?

You don’t need a MHCP to book an appointment. However, to have your first session bulk billed, a MHCP must be in place by the time of your appointment.